Program Duration

Length of program – 1.5 days

 

Program Description

Virtual and remote teams are becoming more and more prevalent in most organizations.  Leading virtual and remote teams requires new approaches, new competencies, a new mindset, and appropriate application of technology.  In this dynamic and complex business environment, managers must think, lead, facilitate decisions, build trust, communicate, and manage performance differently. Today’s economic and competitive imperatives, a workforce of five generations, and the use of social media have created new challenges and opportunities for companies and managers.  This is a new world with new ways of working.

Participants in this timely and relevant workshop will learn through case studies, role plays, and shared experiences to create interdependent team relationships, build communication and leadership strategies, and employ tactics that connect and leverage the power and impact of remote and virtual teams: Teams that achieve maximum productivity, morale, engagement and synergistic interactions.

 

Overview

Defining Virtual/Remote Teams: in general, and team specific

  - Identifying remote/virtual team requirements

  - Diagnosing team member needs and requirements

Leading Virtual/Remote Teams

  - Adapting and doing things differently

  - Assuring mutually understood plans and objectives

  - Building the Trust Bank Account™ with remote/virtual teams

Communicating efficiently and effectively

  - Choosing and using connection technology

  - Building coordinated networks: staying in touch, facilitating virtual meetings

Managing Performance

  - The what, why, and how of remote/virtual team performance management

  - Knowledge management and remote/virtual teams

  - Using key tools and techniques

Coaching Virtual/Remote Teams

  - Face-to-face versus remote/virtual interactions

  - Listening and questioning

  - Coaching and mentoring: competence, commitment and contribution