Program Duration

Length of Program – 1.5 days

 

Program Description

Virtual and remote teams are becoming more and more prevalent in most organizations.  Working in virtual and remote teams requires new approaches, new competencies, a new mindset, and appropriate application of technology.  In this dynamic and complex business environment, team members must think, collaborate, facilitate decisions, build trust, communicate, and cooperate differently. Today’s economic and competitive imperatives, a workforce of five generations, and the use of social media have created new challenges and opportunities for companies, managers, and employees.  This is a new world with new ways of working.

Participants in this timely and relevant workshop will learn through case studies, role plays, and shared experiences to create interdependent team relationships, build communication and performance strategies, and employ tactics that connect and leverage the power and impact of remote and virtual teams: Teams that achieve maximum productivity, morale, engagement and synergistic interactions.

 

Overview

Defining Virtual/Remote Teams: in general, and team specific

  - Identifying remote/virtual team requirements

  - Diagnosing team member needs and requirements

 Working in Virtual/Remote Teams

  - Adapting and doing things differently

  - Assuring mutually understood plans, objectives, and roles

  - Building the Trust Bank Account™ in remote/virtual teams

Communicating efficiently and effectively

  - Choosing and using connection technology

  - Building coordinated networks: staying in touch, facilitating virtual meetings

Managing Your Performance

  - The what, why, and how of remote/virtual team performance

  - Knowledge management and remote/virtual teams

  - Using key tools and techniques

Peer Coaching in Virtual/Remote Teams 

  - Face-to-face versus remote/virtual interactions

  - Listening and questioning

  - Peer coaching and mentoring to enhance teamwork